|
Cobo
Water
Fair
helps
close to
1,500
Detroit
residents
avoid
water
shut-off
Moratorium
has
ended,
but
assistance
is still
available
DETROIT
(Tell Us
Det) -
Nearly
1,500
Detroit
residents
sought
help to
get
caught
up on
their
water
bill by
attending
the city
sponsored
Water
Fair at
Cobo
Hall on
Saturday,
August
23. The
Water
Fair was
presented
by
Council
President
Brenda
Jones,
Mayor
Mike
Duggan
and the
Detroit
Water
and
Sewerage
Department
(DWSD)
for
customers
to enter
into
payment
arrangements
prior to
the
August
25th end
of the
residential
water
shutoff
moratorium.
At the
fair,
1,140
customers
enrolled
into the
new
10/30/50
payment
plan
agreement
(PPA),
while
others
who were
able
chose to
pay off
their
bills.
As of
today,
more
than
25,000
customers
are
enrolled
in a
water
payment
plan, up
from
17,000 a
month
ago when
the
moratorium
first
began.
“The
goal of
the
shut-off
moratorium
was
always
to give
as many
city
residents
as
possible
a chance
to get
current
with
their
water
bill,”
Mayor
Duggan
said.
“The
Water
Fair at
Cobo was
a
positive
step in
that
direction.”
While
the
moratorium
on
residential
water
shutoffs
ended
August
25,
customers
can
still
enter
into
payment
plans or
apply
for
financial
aid,
said
DWSD
Director
Sue
McCormick.
“Help is
still
available
for
anyone
who is
still at
risk of
having
their
water
service
shut
off,”
McCormick
said.
“Customers
can
still
come
into any
one of
our
service
centers
to enter
into a
payment
plan. It
is
important
that
people
act
quickly,
however,
because
we will
resume
shutoffs
on
Tuesday.”
McCormick
also
said
that the
extended
customer
service
hours at
its
three
locations
and its
call
center
will
continue.
Payment
locations
are open
from 8
a.m.
until 6
p.m.
Monday-Friday
and 8
a.m.
until 3
p.m. on
Saturday.
The call
center
is open
from 8
a.m.
until 7
p.m.
during
the week
and from
8 a.m.
until 3
p.m. on
Saturdays.
The
10/30/50
Plan
requires
a down
payment
of as
little
as 10
percent
of the
past due
balance,
with the
remaining
balance
spread
into 24
monthly
payments.
A missed
payment
means
the
customer
can
re-enroll
with a
30
percent
down
payment
of the
outstanding
balance,
and a
second
missed
payment
requires
50
percent
down.
Detroit
Water
Fund
Provides
Assistance
At the
Fair,
DWSD
staff
qualified
150
customers
for
assistance
from the
Detroit
Water
Fund,
which
has
about $2
million
available
to help
qualified
residents
pay
their
water
bill.
Another
75
customers
were
provided
applications
for the
program,
which is
being
run by
United
Way of
Southeastern
Michigan.
Anyone
wishing
to find
out if
they are
eligible
for
Water
Fund
assistance
can
visit
any one
of the
DWSD
customer
service
centers.
DWSD
says
that as
long as
a
resident’s
water
hasn’t
been
shut
off,
PPAs can
be made
to take
an
account
out of
shutoff
status.
PPAs can
be made
at one
of three
locations
in the
city:
735
Randolph
(downtown,
at
Bates);
13303
McNichols
(eastside,
1.5
blocks
west of
Gratiot);
and
15600
Grand
River
(westside,
one
block
west of
Greenfield).
Even
after
the
moratorium
expires,
PPAs can
be made
and
assistance
can be
applied
for
through
the
Detroit
Water
Fund.
Water
that has
been
shut off
will be
turned
back on
once a
PPA has
been
made.
Cobo
Water
Fair By
the
Numbers
• Total
Number
of
Customers
Serviced
at Cobo
Fair -
1340
• Total
Amount
Collected
at Cobo
Fair -
$52,388.23
(467
payments)
• Total
number
of
Payment
Agreements
created
at Cobo
Fair -
1,140
• Total
Number
of
Accounts
with
Active
Installments
- 25,880
• Total
Account
Balance
for
Active
Installments
-
$18,280,966.01
• Total
number
of
people
pre-qualified
for
Water
Fund
assistance
- 150
75 more
were not
processed
by
provided
applications |