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In this Jan. 28, 2010 file
photo,Toyota models that have been withdrawn for sale,
identified by stickers on the windshield or by a single
windshield wiper pointing skyward, or both, are seen at a
storage lot for Keyes Toyota in the Van Nuys area of Los
Angeles. Toyota Motor Corp. says it will begin telling
millions of customers how it will repair their sticky gas
pedal systems next week, and repairs will be finished in
less than a month.(AP Photo/Reed Saxon, file) |
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U.S.
OK's
Toyota
gas
pedal
fix
By TOM
KRISHER
and KEN
THOMAS
AP Auto
Writers
Toyota
Motor
Corp.
plans to
start
sending
parts to
dealers
in the
coming
days to
fix a
sticky
gas
pedal
problem
that has
tarnished
its
image
and led
to the
recall
of 4.2
million
cars and
trucks
on three
continents,
according
to
people
briefed
on the
matter.
Toyota
plans to
reveal
details
of the
fix on
Monday
morning,
according
to two
dealers
who
asked
not to
be
identified
because
the plan
had not
been
announced.
One
dealer
was told
by a
Toyota
executive
that the
parts
could
arrive
Thursday
or
Friday.
The
automaker
told the
dealers
about
the plan
Saturday
after
hearing
from the
National
Highway
Traffic
Safety
Administration
that it
did not
object
to the
fix, the
dealers
said. A
Department
of
Transportation
official,
who also
requested
anonymity
because
the
announcement
had not
been
made,
confirmed
that the
government
had no
objections.
Toyota
spokesman
Mike
Michels
said the
company
received
feedback
from the
government,
but he
would
not say
what
that was
or when
it
intends
to start
sending
out
parts.
The
company
has said
it plans
to
announce
the fix
next
week,
but
Michels
would
not give
an exact
date.
Toyota
has
recalled
4.2
million
vehicles
worldwide
because
the gas
pedal
systems
can get
stuck.
The
company
said the
problem
is rare
and is
caused
by
condensation
that
builds
up in
the gas
pedal
assembly.
Several
dealers
have
said the
fix
involves
slipping
a shim
into an
area
where
springs
push the
gas
pedal
back to
its
resting
position
after a
driver
has
eased
off the
gas, but
Toyota
has not
commented
on the
repair.
Dealers
have
been in
the
difficult
position
of
having
no parts
to fix
the cars
ever
since
the
recall
was
announced
on Jan.
21.
The
recall
in the
U.S.
covers
2.3
million
vehicles
and
involves
the
2009-10
RAV4
crossover,
the
2009-10
Corolla,
the
2009-10
Matrix
hatchback,
the
2005-10
Avalon,
the
2007-10
Camry,
the 2010
Highlander
crossover,
the
2007-10
Tundra
pickup
and the
2008-10
Sequoia
SUV. The
recall
has been
expanded
to
models
in
Europe
and
China.
Toyota
said
that not
all the
models
listed
in the
recall
have the
faulty
gas
pedals,
which
were
made by
CTS
Corp. of
Elkhart,
Ind.
Dealers
can tell
which
models
have the
CTS
pedals.
Models
made in
Japan,
and some
models
built in
the
U.S.,
have
pedal
systems
made by
another
parts
supplier,
Denso
Corp.,
which
function
well.
"They've
got a
fix and
it's
been
approved
by
NHTSA,"
said one
of the
dealers
who was
happy
that
parts
would be
coming
soon.
Toyota
announced
late
Friday
that it
would
begin
shipping
new gas
pedal
systems
to
dealers
as well.
Legally
Toyota
did not
need
NHTSA's
approval
for the
fix, but
the
company
submitted
the plan
to the
government
agency
on
Thursday,
and it
would be
unlikely
to
proceed
without
the
government's
blessing.
Michels
said the
timetable
for when
dealers
will be
able to
start
fixing
cars has
not been
finalized.
It still
has to
train
service
technicians,
send
letters
to
owners
of the
recalled
vehicles
and ship
out the
parts.
"It does
take a
little
time,"
he said.
"That is
a
lengthy
process."
Earl
Stewart,
owner of
a Toyota
dealership
in North
Palm
Beach,
Fla.,
said
Saturday
he had
not been
notified
of the
fix by
Toyota.
But he's
happy to
be able
to tell
customers
that
he'll
soon be
getting
parts,
ending a
frustrating
week
with
little
information
to give
them.
"There's
light at
the end
of the
tunnel
if
that's
the
thing to
get this
thing
behind
us," he
said.
"That's
wonderful
news for
everybody."
Stewart
said he
would
put his
service
department
on duty
24 hours
a day if
necessary
and if
he gets
enough
parts to
fix all
the cars
for his
customers.
Toyota
has said
it is
working
as
quickly
as
possible
to come
up with
repairs
for the
cars. A
spokesman
said
Friday
that
details
will be
released
sometime
next
week
about
how it
intends
to solve
the
problem.
On
Friday,
Toyota
CEO Akio
Toyoda
made his
first
public
comments
about
the
recall.
At the
World
Economic
Forum in
Davos,
Switzerland,
he told
Japanese
broadcaster
NHK: "I
am very
sorry
that we
are
making
our
customers
feel
concerned."
"People
can feel
safe
driving
in the
current
situation,"
he
added.
"Please
trust
that we
are
responding
so it
will be
even
safer."
Toyota
told
employees
in an
e-mail
it is
buying
full-page
ads
Sunday
in 20
major
newspapers
to
reassure
customers.
Meanwhile,
Consumer
Reports,
an
influential
publication
for car
buyers,
on
Friday
suspended
its
"recommended"
status
for the
eight
recalled
Toyota
models.
Toyota
also has
decided
to halt
production
and stop
selling
the
models
covered
by the
recall
until
they can
be
repaired.
The
pedal
recall
is
separate
from
another
recall
involving
floor
mats
that can
bend and
push
down
accelerators.
The two
recalls
combined
affect
more
than 7
million
vehicles
worldwide.
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